This is a fee earning role which means that the time spent on client activities is charged to the client.  The expectation is that at least 75% of the time is spent on fee earning activities.  The role adds value to NovaPlex by translating clients’ document production process requirements into specifications for NovaPlex’s products and services, then managing the delivery of the products and services.  The role involves the following areas of work:

• Working with clients to analyse their document production processes and define how NovaPlex products and services can best be used to return measurable business value, including; on-site liaison with clients to understand their environments, running workshops to define user requirements and liaison with decision makers to define the business requirements
• Translating the business requirements into specifications that will be used to develop bespoke software and to configure NovaPlex products
• Developing delivery plans and managing delivery to timescale, cost and quality;
• Assisting with testing of bespoke software
• Involvement in pre-sales and post-sales activities, including; client liaison, proposal preparation, project scoping and post-implementation quality assurance
• Any other requirements to help with the development of the business and delivery of high quality service to clients.

For further information, please download the full Job Specification here.

This is a fee earning role which means that the time spent on client activities is charged to the client.  The expectation is that at least 75% of the time is spent on fee earning activities.  The role adds value to NovaPlex by producing and supporting bespoke software purchased by our clients.  The role involves the following areas of work:

• Developing bespoke Microsoft Word templates using VBA
• Performing functional testing of the developed templates
• Assisting with the development of Project Scope, Specification of Requirements and Testing Plan documents, and any other documents required as part of the delivery of service to clients
• Creating documentation for the developed templates
• Providing technical assistance during sales
• Providing support to clients predominantly by phone but occasionally at clients’ sites
• Any other requirements to help with the development of the business and delivery of high quality service to clients

For further information, please download the full Job Specification here.